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Home Phone

Get help with your TalkTalk landline and calling features.

First Party Disconnect Answer Phone

tommy1952
First Timer
Private Message TalkTalk

on ‎31-12-2023 01:18 PM

Message 3 of 3

Hi 

Can anybody help? Apparently I need something called First Party Disconnect. My answer phone continues running after message left and caller has hung up. Does anybody know if TalkTalk uses this system?

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎02-01-2024 10:41 AM

Message 1 of 3

Hi tommy1952

 

Thanks for your help @KeithFrench 

 

Have you tested with a different phone? (answer phone)

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KeithFrench
Community Star
Private Message TalkTalk

on ‎31-12-2023 01:30 PM

Message 2 of 3

Landlines are always cleared by the original calling party. Mobiles support first-party clearing.

 

I am sorry, but that is the way things work.

 

This sounds more like a faulty answer phone or a misconfigured one.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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