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Home Phone

Get help with your TalkTalk landline and calling features.

Full fibre

Sidan
First Timer
Private Message TalkTalk

on ‎04-02-2024 05:14 PM

Message 3 of 3

Following a power outage(power cut) the landline cannot make or receive calls

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎05-02-2024 07:36 AM

Message 1 of 3

Morning,

 

How are you getting on?

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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KeithFrench
Community Star
Private Message TalkTalk

on ‎04-02-2024 09:49 PM

Message 2 of 3

First try powering off the ONT, router & any other TT equipment for a full thirty minutes.

 

Do you have the Eero & Grandstream ATA or the Hub 2? If the former, try disconnecting the Eero & connecting the Grandstream directly to the ONT in place of it. Then reset the Grandstream. If all is now OK, connect everything back as it should be.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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