How can I add a home phone service? I have Fibre 900
on 30-06-2023 11:01 PM
Message 6 of 6
I have Fibre 900. Does TT offer a home phone service? I cannot see any options to add this from my account.
What is the monthly cost? Is it via VOIP?
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5 REPLIES 5
on 12-07-2023 05:03 PM
Message 1 of 6
Ask to speak to the Loyalty Team when you ring on 03451 720088, @OZVIPER.
All opening hours detailed at the foot of this page:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Gliwmaeden2, a fellow customer.
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on 12-07-2023 04:59 PM
Message 2 of 6
What equipment do I need to have VOIP setup?
Do I get the landline through my existing Cityfibre connection? Do I have to plug the phone to one a switch?
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on 12-07-2023 04:58 PM
Message 3 of 6
How do I contact the loyalty team?
I spoke to a generic TT adviser who did not have the faintest idea.
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on 07-07-2023 08:41 AM
Message 4 of 6
Hello,
I'd recommend contacting our Loyalty Team directly as they will be able to confirm if the VOIP service is currently available for you.
Thanks
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01-07-2023 12:05 AM - edited 01-07-2023 12:10 AM
Message 5 of 6
Was your Fibre 900 package sold as Data Only? This means it is provided as a broadband only service without a voice service.
Digital Voice (VOIP) is not openly offered as an add-on to a Data Only package. You can take a service from a third party VOIP operator if you wish.
Gondola Community Star 2017-2024
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