How can I add a home phone service? I have Fibre 900

[OZVIPER]

I have Fibre 900. Does TT offer a home phone service? I cannot see any options to add this from my account.

What is the monthly cost? Is it via VOIP?

[Gliwmaeden2]

Ask to speak to the Loyalty Team when you ring on 03451 720088, @OZVIPER.

All opening hours detailed at the foot of this page:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

[OZVIPER]

What equipment do I need to have VOIP setup?

Do I get the landline through my existing Cityfibre connection? Do I have to plug the phone to one a switch?

[OZVIPER]

How do I contact the loyalty team?

I spoke to a generic TT adviser who did not have the faintest idea.

[Michelle-TalkTalk]

Hello,

I'd recommend contacting our Loyalty Team directly as they will be able to confirm if the VOIP service is currently available for you.

Thanks

[Gondola]

Was your Fibre 900 package sold as Data Only? This means it is provided as a broadband only service without a voice service. 

Digital Voice (VOIP) is not openly offered as an add-on to a Data Only package. You can take a service from a third party VOIP operator if you wish.