Get help with your TalkTalk landline and calling features.
yesterday
Hi
Occasionally (not every time) when I answer an incoming call, the caller can't hear me, but I can hear them. If they then ring back, usually it's OK & we can have a conversation. This is now happening more frequently & is, obviously, incredibly frustrating! Still on old style cable to the house (i.e. NOT VOIP)
yesterday
Hi,
Thanks for confirming. Would it be possible to connect the microfilter, router and phone at the test socket for 24-48hrs to see if the same fault happens please?
Michelle
yesterday
Don't think the weather makes a difference - happened today & misty, but no wind/rain at the time. We have an "OpenReach Master socket" which I believe does have a test port if you take the cover off
yesterday
Good afternoon,
I'm sorry to hear this. I've run a test on your line now which hasn't detected a fault. Does it seem to be weather related? (rain/wind) Does your main socket also have a test socket please?
Thanks
Michelle