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Get help with your TalkTalk landline and calling features.

Keep getting missed calls every 30 minutes after having full fibre fitted

Rallyingchris81
First Timer
Private Message TalkTalk
Message 8 of 8

Missed calls every 30 minutes but no ringtone after having full fibre fitted and body else had this issues?.

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7 REPLIES 7

Message 1 of 8

Morning Chris @Rallyingchris81 

 

I'm so glad to hear this, thanks for letting me know 🙂

 

I have sent you a Private Message with a link to a short survey for the Community.

 

Thanks again.

 

Debbie

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Message 2 of 8

@Debbie-TalkTalk  Evening good news no more missed calls over the weekend so thanks very much for sorting that out.

 

kind Regards Chris 

Message 3 of 8

Morning Chris @Rallyingchris81 

 

How are you getting on? Have you received any more missed calls over the weekend?

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Rallyingchris81
First Timer
Private Message TalkTalk
Message 4 of 8

@Debbie-TalkTalk  Evening no need to apologise just one of those things, and yes will keep an eye on it over the weekend and keep you posted.

 

Regards Chris

Message 5 of 8

Hi @Rallyingchris81 

 

Apologies for this.

 

I've made some changes on the line, please can you monitor this over the weekend and let us know how you get on.

 

Thanks

 

Debbie

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Message 6 of 8

 @Gliwmaeden2  Cheers for that 👍👍

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 7 of 8

It's a known issue, @Rallyingchris81.

 

Leave the router etc on and staff will deal with this during the day. 

Gliwmaeden2, a fellow customer.