Land line not working

[Sharon1874]

My landline is not working 

[Michelle-TalkTalk]

Hi @martyncornelius 

Please can you create your own topic in the Home Phone section and we can investigate this for you. Please do not post any personal information on the Community.

Thanks

Michelle

[ferguson]

@martyncornelius 

You should never post personal information on the public forums. The support team here will be happy to help, but they won't ring you. You need to start your own topic and they will respond on there. 

[martyncornelius]

ring me  on   *removed for security*

[martyncornelius]

please  sort  my land  line  out    complaint  no.   CMP-801223  refers

[Debbie-TalkTalk]

Hi @JudyHoman 

Please can you create your own topic on the Community, we can then take a look at this fault for you.

Home Phone - TalkTalk Help & Support

Thanks

Debbie

[JudyHoman]

Engineer came on Wednesday said the fault was outside. Still waiting for Openreach to fix problem. Can you help.

[Michelle-TalkTalk]

Hi Sharon,

Do you still need assistance with this?

Thanks

Michelle

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

It's best to report it using Chat today, @Sharon1874 , to get engineers onto it ASAP, if need be.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Staff will not be on here before tomorrow. 

Perhaps elaborate on whether the phone seems totally dead etc.

Also complete your community forum profile details for forum staff to identify your account when they reach your thread. 

Go via your avatar; settings; ...Personal Information. SAVE CHANGES. 

[Sharon1874]

My landline is not working