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Home Phone

Get help with your TalkTalk landline and calling features.

Landlinne

bradleybrand1
First Timer
Private Message TalkTalk

on ‎08-02-2024 10:48 AM

Message 3 of 3

I'm experiencing issues with my TalkTalk Landline and unable to get through to TalkTalk customer care - 08/02/2024.

 

I am unable to receive incoming or make outgoing calls. Whenever I dial a number from the house phone, I get some strange background interference too.

 

I've tried 'testing my line' on my account settings, but keep facing an error.

 

I was worried in case a service, such as 'Call Safe', was causing any issues. My physical telephone hasn't been touched either and everything is plugged in correctly. My telephone settings appear all the same and correct.

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-02-2024 11:48 AM

Message 1 of 3

Hi

 

Can you retest your phone now please.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-02-2024 10:52 AM

Message 2 of 3

Hi

 

we have an issue affecting some customer landlines, and engineers are currently investigating. Please see our status page fore more info and updates.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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