Last caller barring

[Lorne]

I have last caller barring turned on in My Account and I do not use call safe but when I call 14258 after receiving a spam call  I get a message saying the service is not available. How do I get this to work ?

[Debbie-TalkTalk]

Hi @Lorne 

That's great news, thanks for letting us know.

I've sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie

[Lorne]

Many thanks - all working now.

[Chris-TalkTalk]

I've made a change, could you please retest and let me know if it is now working

Chris

[Chris-TalkTalk]

Hi Lorne,

I'll take a look at this now and get back to you

Chris

[Lorne]

It is still showing in My Account and I still get the message saying the service is not available if I call 14258.

[fr8ys]

Is it still showing as active in my account?

If not then reapply it. Instructions here

https://community.talktalk.co.uk/t5/Articles/Using-Selective-call-rejection-Last-Caller-Barring/ta-p...

If it is active then let us know so staff can look into.