Making a phone call to Australia

[Techboy]

When using my landline to call a landline in Australia the call keeps being terminated after 30 minutes each time and I have to redial. Why is this happening please?

[Michelle-TalkTalk]

Hi Techboy,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

Staff will be back on here from Tuesday, after the Bank Holiday, @Techboy.

Make sure that you have completed your community forum profile details for them to identify your account. 

Go via your avatar/name; settings,  drop down menu....Personal Information. Add your Talktalk landline number or account number. SAVE CHANGES.