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Get help with your TalkTalk landline and calling features.

Move internet/phone socket

HoopsterBear
First Timer
Private Message TalkTalk
Message 5 of 5

Hi - does anyone know if it is possible to pay to get your internal phone/internet socket moved and how i would go about arranging this?

thanks for any help you can give

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4 REPLIES 4

Message 1 of 5

Hi HoopsterBear,

 

I've sent you a PM

Chris

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Message 2 of 5

TalkTalk will arrange it on your behalf. The support team here can action this for you, but bear in mind that they won't be back online again until Monday. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Message 3 of 5

Ok great, so do I arrange that through you or contact Openreach directly?

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Anonymous
Not applicable
Staff
Private Message
Message 4 of 5

Hello,

 

Thanks for your post. We can arrange for a socket to be relocated but this would be a chargeable visit. I've included some info below.

 

Openreach engineers can also install and replace main phone sockets if requested. This is chargeable at £128.40.

 

 

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