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Get help with your TalkTalk landline and calling features.

My phone number is not displayed at receiving end

Lilybud
First Timer
Private Message
Message 7 of 7

My phone number is not displayed on any outgoing calls from landline at receiving end- No caller ID

 

Called two mobiles No Caller ID

Called new contact today who did not answer the phone from unknown number- fortunately I left a message so she was able to return my call. Very annoying as it was an important call to arrange a meeting

0 Likes
6 REPLIES 6

Message 1 of 7

Morning,

 

This would be under Networks & Connections, then My Telephone Settings, then in the Privacy features section. 

 

Thanks

 

Lilybud
First Timer
Private Message
Message 2 of 7

There are no privacy options in my account offering withhold number or not

Message 3 of 7

thank you

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 7

@Lilybud, please follow up on this thread.

 

I'll remove the duplicate that you started today. 

Gliwmaeden2, a fellow customer.
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 5 of 7

Hi Lilybud

 

Can I just check, if you log into My Account does withhold number show as switched on?

 

More information can be found on this help page Withhold my telephone number - TalkTalk Help & Support

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ferguson
Community Star
Private Message TalkTalk
Message 6 of 7

Is this a recent issue? Do you have Withhold number selected in your privacy settings in My Account?