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Home Phone

Get help with your TalkTalk landline and calling features.

New Customer

ALANEVANS
First Timer
Private Message TalkTalk

on ‎07-08-2024 07:32 PM

Message 3 of 3

We were connected on the 6th August to Broadband and Phone line. Broadband working very well but we have no landline connection. Open reach has tested the lines and everything seems to be ok. Can you investigate the problem please.

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎08-08-2024 06:43 AM

Message 1 of 3

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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ferguson
Community Star
Private Message TalkTalk

on ‎07-08-2024 07:35 PM

Message 2 of 3

Hi, which package of services specifically did you order?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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