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Home Phone

Get help with your TalkTalk landline and calling features.

No Web Interface

kdmcm
Whizz Kid
Private Message TalkTalk
Message 3 of 3

I can't access the Web Interface on my Analog Telephone Adapter. I have your HT801. I can see on my DHCP server what IPv4 address it's been allocated. It responds to pings. The Getting Started guide says I should be able to pop that address in the URL bar of a browser to take a look at the configuration, but Google Chrome responds: refused to connect. ERR_CONNECTION_REFUSED.

Can you help, please?

 

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2 REPLIES 2

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 3

There is no need to access the DVA at all, the config file is downloaded automatically to it.

 

That error message is self explanatory - you are not allowed to access it.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Morning,

 

@KeithFrench - are you able to offer any assistance?

 

Thanks

 

Michelle