No internet

[Lisajasper]

I have had no internet for a week need to speak to someone in person to help 

[Michelle-TalkTalk]

Hi Lisa,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

Staff reply during the day, Monday to Friday, but hours will be different over the festive period, @Lisajasper.

There should be some support at the start of the week, so make sure that you have completed your community forum profile details for them to easily identify your account. 

Go via your avatar; settings; drop down menu....add your Talktalk phone number or account number in Personal Information. Scroll down further to find the button to SAVE CHANGES.