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No line ,no dial tone

arras88
First Timer
Message 4 of 4

Phone working until 2 days ago. Web/tv /email still OK. No .

dial tone ,No emergencies contact

Have Panasonic multiphone set-up. Have checked it-appears OK ,batteries and connections Ok 

Any ideas ,please? arras88

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3 REPLIES 3

Chris-TalkTalk
Support Team
Message 1 of 4

Hi arras88,

 

I can see that the line test was failing but is now passing, is everything OK now or are you still experiencing problems?

Chris

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Gliwmaeden2
Community Star
Message 2 of 4

Chat is available today, @arras88

 

Scroll down on this page for the link. Refresh the page to catch Chat when they become available:

 

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Gliwmaeden2, a fellow customer.

ferguson
Community Star
Message 3 of 4

This has been flagged up to the support team and they will respond as soon as they can when they are back online next week. In the meantime do you have an old-style handset you can try connecting directly at the test socket to see if the issue persists?