No number calls to BT 8610 phone every 30 mins after Full Fibre installation

[JohnB16]

Following Full Fibre broadband being installed, my BT landline phone receives a "no number" call every 30 mins. These calls soon fill the phone's call lists and stop all incoming and outgoing calls. I believe there is a fix for this issue that you can apply. How do I go about having the fix applied?

[Michelle-TalkTalk]

Morning,

I'm really glad to hear this John 🙂

Michelle

[JohnB16]

Hi Michelle,

All working fine now, many thanks for the prompt service.

Kind regards

John

[Michelle-TalkTalk]

Morning John,

Is this now working ok for you?

Thanks

Michelle 🙂

[Michelle-TalkTalk]

Hi John,

Just checking back in to see if this has now been resolved following the fix this morning?

Michelle 🙂

[Michelle-TalkTalk]

Hi again,

The fix has now been applied so I'll check back in with you in the morning just to ensure that this has been resolved 🙂

Michelle

[Michelle-TalkTalk]

Hi John,

I'm sorry for the delay. I've asked for the fixed to be applied and I will post back as soon as this has been completed.

Thanks

Michelle

[Gliwmaeden2]

Just make sure that you have completed your community forum profile details, @JohnB16.

Add your Talktalk phone number / account number where asked by going via your avatar; settings; drop down menu; Personal Information.....SAVE CHANGES. 

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