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Home Phone

Get help with your TalkTalk landline and calling features.

Copper Landline £12 Monthly Charge

stephengward
Chat Champion
Private Message TalkTalk
Message 1 of 1

Hi - I originally called TalkTalk to cancel my landline and switch to full fibre only as I didn't want to pay the £12 extra charge - I didn't realise there was an option to keep my landline number with digital voice 🤦

 

Anyway, I called back and the chap I spoke with changed my request so that I receive the digital voice option - would somebody be able to confirm this went through ok?

 

Also, the advisor I spoke with mentioned an engineer would visit and physically remove the copper cable and provide me with a voice adapter for my router? Apologies if I've overlooked it, but is there a section on here explaining fully how that works. 

 

Thanks in advance!

 

 

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