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Phone Outage

DJA24
First Timer
Private Message TalkTalk

on ‎08-02-2024 11:29 AM

Message 5 of 5

Phone line down, constant engaged tone. On hold with live chat since 10:43 this morning

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4 REPLIES 4

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to DJA24

on ‎08-02-2024 12:24 PM

Message 1 of 5

Hi again,

 

I'm really glad to hear this and thanks for letting me know 🙂

 

Michelle

 

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DJA24
First Timer
Private Message TalkTalk

on ‎08-02-2024 12:21 PM

Message 2 of 5

Hi Michelle, Thanks for the update, phone now working 12:21 8 Feb 2024

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎08-02-2024 12:09 PM

Message 3 of 5

Hi DJA24,

 

Would you mind retesting please as we believe that this incident should now be resolved?

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎08-02-2024 11:31 AM

Message 4 of 5

Good morning,

 

Apologies, an issue was identified earlier this morning and an incident has been raised. Our engineers are currently investigating/working to resolve this and as soon as we receive an update back we'll post back here to keep you updated.

 

Thanks

 

Michelle

 

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