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Get help with your TalkTalk landline and calling features.

Phone line no dial tone - just engaged tone

AlanRE
First Timer
Private Message TalkTalk
Message 9 of 9

This morning we are unable to make calls as the phone line just has an engaged tone.

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8 REPLIES 8

Anonymous
Not applicable
Staff
Private Message
Message 1 of 9

Hi Alan,

 

No problem at all. Just glad to hear that this is working for you again 🙂

 

Michelle

 

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Message 2 of 9

Hi Michelle,

Yes all ok now, thank you for the speedy service! 

Alan 

 

 

 

Anonymous
Not applicable
Staff
Private Message
Message 3 of 9

Hi Alan,

 

This should now be fixed. Would you mind retesting to confirm that everything is back to normal for you please?

 

Michelle

 

Message 4 of 9

@AlanRE, just use the ordinary Service Status Dashboard link from Help with your Service in the forum menu.

 

You don't need to be signed in to see that.

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Anonymous
Not applicable
Staff
Private Message
Message 5 of 9

Hi Alan,

 

Sorry to hear that. I'll let you know as soon as I know more.

 

Michelle

 

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Message 6 of 9

Thanks Michelle,

I had to raise it here as the online fault checker doesn't work either - just threw me back to the menu with "an error has occurred". 

Alan

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Anonymous
Not applicable
Staff
Private Message
Message 7 of 9

Hi Alan,

 

Apologies, an incident has been raised for this and the engineers are working to restore service as soon as possible. I'll post back here as soon as we receive an additional update.

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 8 of 9

Screenshot_20240208-104102_Chrome.jpg

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes