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Get help with your TalkTalk landline and calling features.

Porting out landline number while still on FTTC contract

slarty*1
Team Player
Private Message TalkTalk

on ‎12-10-2025 12:34 PM

Message 2 of 2

I am on a FTTC contract with a landline (but no boost extras).  I am considering porting out the landline number to a VOIP provider (to give added flexibility).  What happens to my current TalkTalk landline/broadband package if I do that ?  Am I just assigned another random landline number to the line  (which I would probably never use?).  And would I be charged (by TalkTalk) for making the port out request ?

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎12-10-2025 01:01 PM - edited ‎12-10-2025 01:05 PM

Message 1 of 2

Your current landline number is integrated with your Broadband Service, so can't be separated at this stage, @slarty*1. It identifies your account. 

 

AI:

 

Service termination: Porting your number to a VoIP provider will automatically cancel the original landline and FTTC service that is connected to it. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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