Since changing to Full Fibre with VOIP 12 months ago my call log has been filling with "ghost" calls.
Every 30 minutes 24/7 a new entry appears in my call log, filling it every 25 hours. The call does not ring out, but in the call log it shows as a "No Number" call. Should I be in sight of the phone the blue light on the base station flashes for 30/40 seconds. If I pick up there's nobody there.
This goes on for around a month and then stops for 2 months before starting again.
I suspect some sort of monitoring signal from TT and this belief has been strengthened on a three hour Chat on the website today. On two occasions when I was told to turn off the router and then turn it back on, both times another ghost call was received. Nonetheless the Chat person couldn't sort it out.
Personally I'm wondering whether there is a mismatch in my system. In "My Account" I'm listed as having an Eero router, but I actually chose a Home Hub 2, as that gives me additional Ethernet ports. In the Chat I was told either should work, but surely my account ought to show I have the Home Hub.
Speculation on my part but I wonder if anyone else has experienced similar issues.
Otherwise the phone works fine, as it did before I had VOIP.
