Get help with your TalkTalk landline and calling features.
28-07-2023 12:41 PM - edited 28-07-2023 04:36 PM
My land line has been repeatedly going dead for days at a time and then live again for brief periods, then dead again. This has been going on for just over six months now. Whilst I file a fault report each time and that fault is seemingly put right, within days however my land line is dead again - as it is as type this post.
Tests show that the fault is an external one, off my property.
My internet connection works fine during this time.
I'm going round in circles with this and would like someone to investigate and locate the problem and make a permanent repair. Can any one help?
After posting I thought I should add that when I mean my land line is 'dead' I mean there is no dial-tone, I can not ring out, nor can I receive calls. I lift the receiver and there is simply silence.
Cheers
on 29-07-2023 02:51 PM
Hi @SAYERS your post has been escalated and you should hear Monday. In the meantime please add your landline phone number to your community profile so that your account can be identified by the team here.
https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personalinfo