Get help with your TalkTalk landline and calling features.
on 02-08-2024 10:31 AM
Hi,
We have been using digital voice for nearly a year with no problems but incoming calls have stopped coming through. We can dial out but not receive calls, if you call our landline number it is silent for a while and then goes to voicemail, we have also tried turning voicemail off and then when you call out number is just beeps a few times and cuts you off. and will say call failed on the mobile we are trying to call from
We use the digital voice app on our mobile phones, we do not have a home phone plugged in.
Any help would be much appreciated.
on 08-08-2024 09:33 AM
Good morning,
How are you getting on?
Thanks
Michelle
on 02-08-2024 11:20 AM
Hi Keith,
Thanks for the reply. Will try when home tonight and let you know.
on 02-08-2024 11:18 AM
I think that the app is being discontinued, which might be the problem. Please can you try a normal landline phone first & if it is still the case I'll ask TalkTalk to investigate this for you.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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