What package are you on?
If you have a phone it doesn't cost to receive calls, only make them.
If you are on full fibre with no phone, you will need to phone to request this be added. Please note though that not all full fibre packages can include a phone as they may be data only.
If you wish to discuss this try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
