caller display

[armchairgav]

I have had a long running issue with caller display showing withheld number, but recently changed to FTTP including VOIP. I hoped this might sort the problem, and I have at least the table to tick or untick privacy features come back..... Alas, still don't have people's numbers come up and really hoped it would be sorted by now.

[Debbie-TalkTalk]

Hi @armchairgav 

Is everything still working ok since your last post?

[Debbie-TalkTalk]

Hi Gavin @armchairgav 

I'm so glad to hear this, thanks for letting me know 🙂

Debbie

[armchairgav]

Hi Debbie, 

I have just taken a call and then phoned from my mobile to double check and delighted to see that both are showing numbers now!

Thankyou very much to you and everyone else who have taken on this problem.

 Many thanks 

Gavin 😃

[Debbie-TalkTalk]

Hi @armchairgav 

Our faults team have made a change, please can you retest?

Thanks

Debbie

[Debbie-TalkTalk]

Hi @armchairgav 

Thanks for your reply.

I've passed this over to our faults team to take a look and I will post back here as soon as I have further information.

Debbie

[armchairgav]

I've tried different handsets as well, re-setting the router, anything that could possibly constitute a reset from this end.

[Anonymous]

Morning,

Thanks for confirming. Have you also tested with a different handset to rule this out?

Thanks

Michelle

[armchairgav]

Hi Chris, 

Sorry for the delay- yes, caller display is enabled according to My Account, and I have tried the disable and re-enable route to no avail. 

[Chris-TalkTalk]

Hi armchairgav,

Just to confirm, is caller display showing enabled in My Account?

Chris