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Home Phone

Get help with your TalkTalk landline and calling features.

home phone has gone dead

SeptemberLeaver
First Timer
Private Message TalkTalk
Message 4 of 4

My home phone has gone completely silent and it cannot make any call. When I called my home phone number using my mobile, I could hear it ringing on my mobile but nothing ringing on my home phone. 

I rarely use my home phone, so it might have gone dormant or something.

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3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message
Message 1 of 4

Morning,

 

How are you getting on?

 

Thanks

 

Michelle

 

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi SeptemberLeaver

 

I'm sorry to hear this.

 

I've completed a line test and this is clear - No faults detected.

 

Is the phone currently connected at the test socket? Do you have another phone that you can test with?

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Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @SeptemberLeaver maybe a silly question but did you check the phone was plugged in and depending on type had power?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.