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stoville · ‎11-06-2024

My landline has not been working since new router was installed on May 8th, I have tried various ways to get this problem resolved eg online technical support, text messages, calling from my mobile etc. An engineer was supposed to come on 20th May but did not arrive ,. I I need to speak to a proper person. help please

stoville

Michelle-TalkTalk · ‎14-06-2024

Morning @stoville

Do you still need assistance with this fault?

Thanks

Michelle

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Michelle-TalkTalk · ‎12-06-2024

Morning,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

KeithFrench · ‎11-06-2024

What package are you on?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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