landline, internet

[mwhitworth57&]

telegraph pole holding cable to house knocked down on 15.11.24 - no phone or internet sine then.

when is an engineer coming to fix this?

[Michelle-TalkTalk]

Morning,

How are you getting on? Do you still need assistance with this fault?

Thanks

Michelle

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• TalkTalk Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Divsec]

Hi @mwhitworth57& I'd report the fault in my account and for good measure tell open reach the pole is broken

https://www.bt.com/help/landline/fix-a-problem/how-can-i-report-damage-to-bt-cables--poles--cabinets...