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Home Phone

Get help with your TalkTalk landline and calling features.

landline not working

donald57
First Timer
Private Message TalkTalk
Message 4 of 4

just came back from holiday  phone didnt have dialling tone thought phone was faulty  bought a new phone   wasnt phone   originally could call out  but couldnt get incoming calls   contacted talk talk about it  couldnt fix problem sending out engineer  then phone now has gone dead  tried another phone same  no sound on any socket  waiting for engineer on tuesday my friend next door could be because changing how landline works  doing away with analogue lines havent clue about digi phones

donaldmcneil
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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi @donald57 

 

Do you still need assistance with this?

 

Thanks

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @donald57 sounds like a landline fault, you would have had notifications of any changes to your service. Hope the engineer get to the bottom of it for you.

I don't work here and all my opinions are my own.
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