landline not working

[donald57]

just came back from holiday  phone didnt have dialling tone thought phone was faulty  bought a new phone   wasnt phone   originally could call out  but couldnt get incoming calls   contacted talk talk about it  couldnt fix problem sending out engineer  then phone now has gone dead  tried another phone same  no sound on any socket  waiting for engineer on tuesday my friend next door could be because changing how landline works  doing away with analogue lines havent clue about digi phones

[Michelle-TalkTalk]

Hi @donald57 

Do you still need assistance with this?

Thanks

Michelle

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Divsec]

Hi @donald57 sounds like a landline fault, you would have had notifications of any changes to your service. Hope the engineer get to the bottom of it for you.