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colinlinington · ‎28-12-2023

as you know i have no landline. it was stated there was a need for a BT engineer to attend my property an appointment was made for this morning but nobody turned up and i still have no landline.

Debbie-TalkTalk · ‎29-12-2023

Hi colinlinington

Apologies for this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

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Gliwmaeden2 · ‎28-12-2023

@colinlinington, forum staff would not know about this before you posted on here.

You need to complete your community forum profile details for them to identify your account.

Please go via your avatar/name; settings; from the drop down menu, choose Personal Information. Add your Talktalk landline phone number. SAVE CHANGES.

Some staff support is being provided on here today and tomorrow. Back to service as usual from Tuesday.

See festive opening hours here for support via phone / Chat:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.