Landline going straight to voicemail.
on 28-12-2023 02:40 PM
Message 2 of 2
Callers to our landline have been reporting that the line was constantly engaged. We had the same issue recently, resolved via this site. At that we were unable to access voicemail. This time we cleared the voicemail without a problem, but now callers on our landline go straight to voicemail - no ringtone or engaged tone. Once more, any help appreciated!
treedoc
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Inbound fault
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1 REPLY 1
on 29-12-2023 09:00 AM
Message 1 of 2
Hi
Can you power off all equipment for 30 minutes, including the router and ONT, then power everything back on and retest please.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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