Get help with your TalkTalk landline and calling features.
on 12-08-2024 11:20 AM
House phone can't make or recieve calls. Beeps and fails to call any number I put in.
When trying to my house phone via my mobile it shows "Line Busy"
on 13-08-2024 06:34 AM
Morning,
How are you getting on? Did you try rebooting the router?
Thanks
Michelle
on 12-08-2024 12:47 PM
Hello?
on 12-08-2024 12:47 PM
Hello again,
Thanks for confirming that you have the wifi hub 2. Have you tried rebooting the router to see if there is any change?
Michelle
on 12-08-2024 12:21 PM
Also the live chat doesn't work.
on 12-08-2024 12:17 PM
Let's not get distracted now.
House phone still cannot make or receive calls.
on 12-08-2024 12:13 PM
HI Victor123
Apologies, we are unable to call you as we provide online support on the Community.
You can contact our phone and live chat team here How to contact TalkTalk Broadband
on 12-08-2024 12:04 PM
Support on the forum is online only, @Victor123.
on 12-08-2024 12:01 PM
The phone is plugged into the router port which reads "Phone"
There is no adapter. Phone > Cable > Router.
Fast 5464-2.T4
Is there any hope that you could just call me on my mobile? This has got to be the worst way to fix technical issues.
on 12-08-2024 11:45 AM
Thanks for confirming. Which router do you have please? (make and model) Is it plugged straight into the voice port on the back of the router and not via a separate digital voice adapter?
Michelle
on 12-08-2024 11:40 AM
No idea what VOIP is.
Phone is plugged into router. Internet works fine.
House phone cannot make or recieve calls.
on 12-08-2024 11:36 AM
Hello,
Thank you. Can I just confirm, are you using the VOIP voice service? Is the phone connected to the wifi hub 2 router or the eero?
Michelle
on 12-08-2024 11:32 AM
Infomation added
on 12-08-2024 11:26 AM
Hello,
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle