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Get help with your TalkTalk landline and calling features.

phones not working

jlr58
First Timer
Private Message TalkTalk
Message 4 of 4

phone s not working but tv and computerworking o/k

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3 REPLIES 3

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 4

Latest update from the dashboard.

 

Latest update Monday 26th May 2:45pm:

 

We believe the issue impacting digital voice services for some customers is now resolved.

We’re extremely sorry if you experienced issues with your service. If you have been impacted by this issue we advise you to complete a reboot of your router.

 

Could you try please and let us know if you are now connected.

 

Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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Mandisa-TT
Support Team
Staff
Private Message
Message 2 of 4

Hi @jlr58 thank you for bringing this into our attention, can you confirm if you are still experiencing the issue?

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fr8ys
Community Star
Private Message TalkTalk
Message 3 of 4

Is your phone VOIP?

 

If so there is an outage affectig many people. Please see here for updates.

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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