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Home Phone

Get help with your TalkTalk landline and calling features.

transfeer to digital voice.

bougivalbob
Popular Poster
Private Message TalkTalk
Private Message TalkTalk

Message 3 of 3

I am totally fed up with the talktalk service. After more than a month of holding on for ages on the phone, chatting to a robot, being told to work with the community, being told you are sorry for the delay and so on, I sent a complaint message two days ago.  And what did I get this morning?? A message telling me to work through the community!!.  I tried (again!) in the community and received a message telling me to start a new topic in the community site!!   Why doesn't someone have the decency to call or e mail mail me to fix the issue. Shortly I'll have no phone at all. What happened to the Engineer in January who was to send me adapters/cable,etc and instructions on how to connect my phone in one room to the router in another??

 

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

@bougivalbob, your other thread had posts from other customers, so staff were telling them to start their own topics - unfortunately it meant that you got the impression that it was bring addressed to you!

 

Hope you find the Full Fibre team support helps resolve the issue. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi bougivalbob

 

Please can you contact our Future fibre team using the chat now button at the bottom of this help page Guide to Full Fibre and FTTP | TalkTalk

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