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Mobile support

For any questions about your TalkTalk mobile service.

Account holder has deceased

JC11239
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 4 of 4

We would like to cancel the account for mobile XXXXXXX

The account holder is now deceased.

Please could correspondence for this be sent to XXXXXXX

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3 REPLIES 3

Message 1 of 4

Thank you @Gliwmaeden2.
 

 


 

Message 2 of 4

@angelique-TT, the mobile phone number and email address displayed by the customer should have been deleted on sight.

 

@JC11239, I have now removed these from public display for you.

 

It may be helpful to contact the bereavement team to help with your request:

 

https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169

Gliwmaeden2, a fellow customer.
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angelique-TT
Support Team
Staff
Private Message
Message 3 of 4

Good morning JC11239. Kindly contact our mobile team and they will be able to assist you further regarding this:
 

0345 172 0044

Voice - Monday - Friday: 9am - 7pm ; Saturday: 9am - 6pm ; Sunday: closed


 

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