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Mobile support

For any questions about your TalkTalk mobile service.

Account holder has deceased

JC11239
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 4 of 4

We would like to cancel the account for mobile XXXXXXX

The account holder is now deceased.

Please could correspondence for this be sent to XXXXXXX

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3 REPLIES 3

Message 1 of 4

Thank you @Gliwmaeden2.
 

 


 

Message 2 of 4

@angelique-TT, the mobile phone number and email address displayed by the customer should have been deleted on sight.

 

@JC11239, I have now removed these from public display for you.

 

It may be helpful to contact the bereavement team to help with your request:

 

https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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angelique-TT
Support Team
Staff
Private Message
Message 3 of 4

Good morning JC11239. Kindly contact our mobile team and they will be able to assist you further regarding this:
 

0345 172 0044

Voice - Monday - Friday: 9am - 7pm ; Saturday: 9am - 6pm ; Sunday: closed


 

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