Connection to my wi-fi keeps dropping on my mobile phone

[Catriona66]

I keep having to sign in to my home WiFi on my mobile as the connection keeps dropping. My TV is ok so I know the WiFi is working. My phone picks up other WiFi networks. Any ideas anyone?

[Debbie-TalkTalk]

Hi Catriona66

Do you still need help with this?

[Debbie-TalkTalk]

Hi Catriona66

Did you see my last post? 

The connection appears to be stable, Is it only the mobile affected? Is the connection stable on all other devices?

[Catriona66]

Have you been able to look into problem with my mobile being offline 

[Debbie-TalkTalk]

Hi Catriona66

Thanks for updating your Community Profile.

The connection appears to be stable, Is it only the mobile affected? Is the connection stable on all other devices?

[Catriona66]

Thanks Debbie, I've done that for you.

[Debbie-TalkTalk]

Hi Catriona66

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie