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Mobile support

For any questions about your TalkTalk mobile service.

Forum Posts

Community - Peer to Peer

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

Mobile Support CLOSED

Please note that Mobile Support has now ended so it is no longer possible to obtain PAC or STAC codes Please see here for more information. Thank you.

fr8ys by Community Star
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Do you need help with your TalkTalk Mobile service?

Hello, If you need assistance with your mobile service then we'd recommend calling or live chatting us directly. Unfortunately we're unable to provide any mobile support via our Community. How to contact TalkTalk Broadband - TalkTalk Help & Support T...

Anonymous by Not applicable
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Talktalk safe browser

For the past couple of years I've been clicking the icon labeled talktalk safe browser, exactly the same icon as the talktalk supersafe app, today the browser icon changed to the supersafe app icon.I can no longer click on and search in the safe brow...

Intermittent connection with iPhone, iPad and Facetime

Hi Does anyone experiencing with connection issue with iPhone, iPad and Face time? When these devices are idle, they lose connection, meaning, when on wake, there's no internet on the devices. I either need to wait for 2 to 3 minutes for it to reconn...

Hf2611 by First Timer
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  • 1 replies
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mobile phone

I can log into TalkTalk Mail on my lap top but can no longer log in on my Motorola mobile phone. Advice, please!

Roger122 by First Timer
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talktalk mail mobile app message

Please help I do not know whether the message I receive on my mobile phone is legitimate or a scam? I cannot access my email on my phone using talktalk app...because a message came up within my talktalk app regarding which talktalk icon to choose..(I...

talktalk message.jpeg
EPD62 by Chatterbox
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mobile answerphone

when engaged or unable to answer, calls do not go to voicemail but are answered " Thanks for calling , Goodbye" Have tried voicemail settings and "reverted to original settings ," but doesn't make any difference. Please help .

MICKEY6 by First Timer
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Wi-Fi Calling

Just been told that TT don't support wi-fi calling - is this correct?

bhayward1 by Participant
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Mobile Phone Signal

Hi,I find that when i am in the North Midlands/North of the country I can't make or receive phone calls.Texts are still ok.

Doublet1 by First Timer
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Wifi Calling Not Working

Hi, I'm trying to set up Wifi Calling on a Xiaomi phone. I appear to have it sorted, on the phone itself (set as on, in the phone app, carrier check disabled etc). But when I try a test (airplane mode but with wifi back on) I get "Mobile network isn'...

Hedge23 by Participant
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  • 6 replies
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mobile phone contacts problem

yesterday, when I tried to call one of my contacts, the notice "not registered on network " came up. as I haven't a clue why this should happen I don't know. I called or texted at least 6 people last week. Why do I need to register numbers I have use...

email

how can I view my email page the normal way, it is showing two feilds 

Can't access adult site

I have been using Fabguys.com for years.Suddenly today, it says cannot obtain secure connection and will not let me access the site.I have rebooted router and checked my settings. Nothing has changed.But still will not let me sign into Fabguys.com

TT digital voice app

This app has suddenly stopped working on my wife's iPhone but it still works on my android phone. I have uninstalledand reinstalled it and restarted phone twice but without success. Any ideas?

Soames by First Timer
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How to Extend Ring Time

I want to extend the Ring Time on my mobile ( Samsung A23 ) which I believe requires the appropriate MMI code for the network rather than being phone specific as an earlier similar query was answered.The phone is a Dual Sim and I have changed the Tim...

Phil-UK by First Timer
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  • 3 replies
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lost access to my Tiscali email accounts on my mobile phone

Helloa few weeks ago I became aware of an issue of Tiscali emails NOT being received or sent from my android phone. I have been using the following settings for over 2 – 3 years without any issues and suddenly my email accounts XXXXXXa@tiscali.co.uk ...

surfing69 by Chat Champion
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Wifi latency

I am getting a poor wifi connection at home on my mobile phone.#android #wifi

Lesley35 by Participant
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Nothing working on account home page

When I log in to my account homepage via the Safari browser on an iphone the page is blank. The dashboard page is also blank. See attached photo.It works on an ipad though. I have tried closing the browser and deleting the cookies on the phone but it...

IMG_3667.png
CMJTW by Conversation Starter
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