For any questions about your TalkTalk mobile service.
Hello, If you need assistance with your mobile service then we'd recommend calling or live chatting us directly. Unfortunately we're unable to provide any mobile support via our Community. How to contact TalkTalk Broadband - TalkTalk Help & Support T...
Used more than half of mobile allowance- but don’t have mobile with talktalk
I recently ended my talktalk mobile contract because talktalk are now terminating mobile services. I have a small amount of credit on my mobile bill, how do I get this refunded? The only information I can find on refunds is about broadband accounts, ...
My.mothers currently in southmead hospital. Brsitol uk. She's left her phone somehow connected for 15 hours. . She got dementia. I look after her bills . Ect. Its all I my name. I just had a bill for £435 .
My plan says Fibre 65 + mobile but my mobile is not connected to the plan. How do I do this.?
I've received an email stating that I've used all of my call allowance and that from a certain date/time all calls will be charged at standard rate. The annoying thing is the message starts with ' We got in touch recently to let you know that...........
Vreau să cumpăr un telefon cu plăți lunare. Este posibil?
what does a minus sign before the account balance mean on a mobile bill 'Your Balance' section
I transferred my late husband's broadband/landline and his mobile accounts to my name. Now I can't see my mobile account in my online dashboard. I am told I have lost access to the mobile account and that this is the 'systems' fault. Nothing can be d...
currently my mobile rings only about 5 times before disconnecting. This doesn't give me enough time to get to the phone and answer the call. Are there settings that can extend the number of rings? thanks
The system won’t allow me to add a boost
My cancelled mobile is still being included in my TT account. How do I stop that happening.
I've got some outstanding charges on my account that I need help with. How do I get in touch with someone that can explain it?
my broadband with mobile contract finished in 2019. I noticed I was still paying £3 a month for the last 5 years for the mobile, which I don’t think I ever used. I cancelled the direct debit and got a threatening letter regarding an 18£ outstanding a...
Good day, my wife called you to request stopping the bill. You gave her an option to move the account to someone else. Presently we have moved out of the house and nobody is using the account. Can you kindly pause the account because you can't be pay...
My mobile has been suspended without warning for the last week, I have paid the outstandingamount even though my direct debit for the money is due to take the money on the 13 August.I think this will also be taken again. So how do I get my mobile bac...
Talktalk mobile is charging me £8.90 what is this for or what number is it for?
Hello, If you need assistance with your mobile service then we'd recommend calling or live chatting us directly. Unfortunately we're unable to provide any mobile support via our Community. How to contact TalkTalk Broadband - TalkTalk Help & Support T...
My mother in law was ill and died. I have over spend my mobile minutes and owe money.What do I have to do?
I cannot find any way to check my monthly MOBILE account status
My latest Mobile bill shows a monthly charge of £5. Up to now there has been a discount of £2 per month but without notice, this has been removed. This has come at the same time as I renewed my Broadband contract. Is this coincidence? Why has this su...
Why has a service restriction been placed on my account, and why does my mobile bill show an outstanding balance, due on September 8th , when the bill was paid on September 8th with an acknowledgement of the payment being received from talktalk on th...
From personal experience, a note of caution, but also would like to hear from others regarding this? Seems the rising issue of broadband service telemarketer scams is claiming many victims. These fraudulent callers impersonate well-known providers, l...
Anyone had an issue with unexpected charges for International Text Calls to a London landline number beginning 0203 322 **** that's in a range allocated to (aq) Limited trading as aql that is a Telecoms company operating from Leeds. This number isn't...
The mobile plan that I have includes 500Mbytes of data. If I sign up for a mobile data boost but don't actually need it will I be charged for it?
I've been sent an email warning of a potential suspension of my service as I have gone outside of my inclusive allowance.There are additional charges, only of a few pounds which I have always paid as soon as they are due.I am unable to login to my ac...