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Mobile support

For any questions about your TalkTalk mobile service.

refund of mobile charges

Tyke1
First Timer
Private Message TalkTalk

on ‎25-10-2025 10:48 PM

Message 3 of 3

I recently ended my talktalk mobile contract because talktalk are now terminating mobile services.  I have a small amount of credit on my mobile bill, how do I get this refunded?  The only information I can find on refunds is about broadband accounts, there is nothing about mobile account refunds, the website is not very helpful regarding mobile contracts. I would have hoped the credit would have automatically been refunded to my bank account rather than me having to request it...

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2 REPLIES 2

siphosethu-TT
Support Team
Staff
Private Message

on ‎27-10-2025 09:01 AM

Message 1 of 3

Hi there @Tyke1, please contact the mobile team using the number below and they will be able to help.

 

0345 172 0044

 

Monday - Friday: 9am - 7pm ; Saturday: 9am - 6pm ; Sunday: closed

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fr8ys
Community Star
Private Message TalkTalk

on ‎25-10-2025 11:10 PM

Message 2 of 3

Once your bill is issued and shows a credit, there should be a refund button in the billing section of my account.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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