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Email asking me to update details

Metalgod
Super Duper Contributor
Private Message TalkTalk
Message 4 of 4

Hi, I've just received an email purporting to be from TT telling me that Webmail is changing and to update my details. It looks genuine, can anyone tell me if it's a scam?

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3 REPLIES 3

Metalgod
Super Duper Contributor
Private Message TalkTalk
Message 1 of 4

Thank you Gondola and Gliwmaeden2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

@Metalgod, there was a rash of these at the end of September. 

 

https://community.talktalk.co.uk/t5/Email/Keep-alert/td-p/2991181

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Gondola
Philosopher
Private Message TalkTalk
Message 3 of 4

Hi Andy


With just that information I can tell it's a phishing scam.


TalkTalk never ask you to update, verify or confirm your email password.

 

Help with Phishing emails

Compromised or spoofed accounts

Report a phishing or spam email

 

GondolaCommunity Star 2017-2024

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