We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Online security

Get answers and information about our security products.

Forgot parental control password

23791Spider
Newbie
Private Message TalkTalk

Saturday

Message 4 of 4

I have forgotten my parental control passwod. How do I reset it without knowing the old password?

Labels:
0 Likes
3 REPLIES 3

fr8ys
Community Star
Private Message TalkTalk
In response to 23791Spider

Saturday

Message 1 of 4

Go into settings and select device settings then factory reset.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

23791Spider
Newbie
Private Message TalkTalk
In response to fr8ys

Saturday

Message 2 of 4

I have tried 0000 and 1234 but its doesn't work. How do I reset the box?

0 Likes

fr8ys
Community Star
Private Message TalkTalk

Saturday

Message 3 of 4

Is this on the TV Hub?

 

Unless you set your own password the default is either 0000 or 1234.

 

Otherwise you will need to reset the box.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
© TalkTalk 2024