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Forgot parental control password

23791Spider
First Timer
Private Message TalkTalk

on ‎23-11-2024 07:45 PM

Message 4 of 4

I have forgotten my parental control passwod. How do I reset it without knowing the old password?

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0 Likes
3 REPLIES 3

fr8ys
Community Star
Private Message TalkTalk
In response to 23791Spider

on ‎23-11-2024 08:14 PM

Message 1 of 4

Go into settings and select device settings then factory reset.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

23791Spider
First Timer
Private Message TalkTalk
In response to fr8ys

on ‎23-11-2024 08:00 PM

Message 2 of 4

I have tried 0000 and 1234 but its doesn't work. How do I reset the box?

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fr8ys
Community Star
Private Message TalkTalk

on ‎23-11-2024 07:54 PM

Message 3 of 4

Is this on the TV Hub?

 

Unless you set your own password the default is either 0000 or 1234.

 

Otherwise you will need to reset the box.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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