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Router password - Cannot change

nrsteady
First Timer
Private Message
Message 2 of 2

Morning all, I have tried to change my router password this morning, but flashes up "Could not change password". I know the old password, as logged into the router hub.

Is there any restriction to the length/characters etc.? I have only used upper and lower case letters and a number.

Router is Sagemcom.

 

Thanks

0 Likes
1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 2

I do not know the maximum length, but other than that your password should fit the criteria fine.

 

Have you tried doing a factory reset of the router's configuration?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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