.You can do this yourself by opening your Dashboard on your PC and release any licence that applies to your devices that you no longer have.. Select People and Devices, then Subscription Owner and then click the device.
If you've purchased new devices over the years and added them, it's a possibility you haven't released the old devices they replace.
I'd also name the devices in your dashboard so you can keep a track of them easily.
Hope this helps.
.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
