Supersafe keeps wanting me to restart my PC

[GaynorB5]

For the last few days SuperSafe keeps asking me to restart my PC as it has encountered a problem.  However, restarting sometimes gets rid of the message, but it soon reappears.  I know others have the same problem, but no solution has been posted.  Could it be the latest update causing the problem as it is not an isolated incident?  I would appreciate a solution as it says my PC is now unprotected.

[fr8ys]

We've seen a few instances this week and I'd suggest uninstalling and reinstalling the program.

I've not heard back from any other posters as to whether it helped so if you don't mind please let us know if it worked. It usually clears such problems so I hope it works for you.

To do this you will need to log into your f-secure account ( https://account.safeavenue.f-secure.com/as/authorization.oauth2?IdpAdapterId=talktalk44515idp&brand=...) (the password should be the same as for My Account, unless you have changed it) and release any licence that applies to your PC.
Next I'd suggest running the F-secure uninstall tool. This will remove any traces of the programme from your computer and hopefully allow a clean installation. The tool can be found here. https://www.f-secure.com/en_GB/web/home_gb/support-tools

Then from your f-secure account install the programme again on your PC.

Once done and if you are still having issues, run check for windows update and once done (even if says up to date), shut down the PC and restart. Then re-run the Check Windows update. Some parts of windows require a restart before some others can be installed and once all updates installed, the issue with F-secure may resolve itself..

Hope this helps, but if you still have issues then let us know and I'll flag for further assistance.