We subscribe to a website that sends us several links a day by email which we need to complete certain tasks. They use Convertkit to send these emails. This last week these links have become inoperable on any device (laptop, phone, ipad, pc) while connected to our Talktalk router (the phone worked only while disconnected from the router). As it is an issue on all our devices while connected to the router the problem is not with the individual devices or their caches. Not all the devices use security software like Norton, so that is also not the reason. We have reset the router to factory settings, but that didn't make any difference.
ChatGPT tells us that Talktalk does indeed block sites like Convertkit. Is there any way Talktalk can undo this block? If so, how can we make them do it?
