access talktalk router
on 14-04-2024 10:23 AM
Message 8 of 8
hi iam trying to get access to my router but cant get in saying it might be firewall virus protection but cant seem to see where to go could get access years ago without any bother
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7 REPLIES 7
on 14-04-2024 10:04 PM
Message 1 of 8
Sorry, but it is your PC that is causing the problem & without it in front of me, there is not much I can do to identify the problem. However, let's start with some basics, is this running Windows, which firewall is it using & which browser are you using? Have you tried a different browser?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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on 14-04-2024 09:16 PM
Message 2 of 8
i dont now what this means maybe thats the point thanks for your answer
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on 14-04-2024 04:01 PM
Message 3 of 8
Then I think the issue is with security restrictions in your browser, or PC firewall.
The router's UI pages are accessed via an HTTP site, not the normal encrypted HTTPS site and some security settings may well block access to any URL that begins http://
Although this sounds like the router is insecure, it is not. The UI can only be accessed from devices that are locally connected to it, it cannot be accessed from the internet, as TalkTalk strictly block this.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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on 14-04-2024 03:42 PM
Message 4 of 8
yes
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on 14-04-2024 02:44 PM
Message 5 of 8
Is this the response to entering:-
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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14-04-2024 01:42 PM - edited 14-04-2024 01:43 PM
Message 6 of 8
Your Internet access is blocked
Firewall or antivirus software may have blocked the connection.
Try:
- Checking the connection
- Running Windows Network Diagnostics
ERR_NETWORK_ACCESS_DENIED
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on 14-04-2024 01:16 PM
Message 7 of 8
Please can you give me a screenshot of this, so as I can advise you how to access it?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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