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how to tun off Homesafe

MooseMoosovitch
First Timer
Private Message TalkTalk
Message 2 of 2

I need to turn off Homesafe to allow remote access to my laptop to fix an issue . How do I do this? There isn't a option to turn it off completely.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi MooseMoosovitch, I've checked and scam protection was turned off already. I've turned it on and then off again fro you to check that it was definitely turned off. You should be able to allow remote connections with scam protection turned off. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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